Unprofessional staff

Went to Capitec in Seapoint on 21 February 2023 to update phone number. Only 2 consultants were working. The one female customer was cracking jokes with two guys she was assisting and took ages.

The very same consultant left her customers and assisted the lady at the front who was busy with a male client. She loudly exclaimed that the client doesn't qualify for something cause he earns less than R10000. The flustered guy then asked her why she has to tell the whole bank about it. She just walked off back to her desk and ignored him. The embarressed guy just turned and walk away.

The waiting period for myself was also unacceptably long. Not the first time I'm disappointed with staff at this branch. The staff is generally apathetic and unhelpful. Usually more preoccupied with each other than customers. Joking and laughing loudly at times.

Very unprofessional with the exception of one young man who assisted me today.