cC
charmainemoyo C

1 reviews | Active since Jan 2017

11 May 2023, 09:44

Unprofessional Services

My account was handed over but Capitec was still receiving payments which they did not send to the debt collectors R13000 which was not provided to the debt collectors and they refuse to update the statement when I call them or go to the branch I can't get assistance

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 May 2023, 16:48
Official
Good day Charmaine 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank