MH
Mahomed H

1 reviews | Active since Feb 2011

13 Feb 2019, 10:06

Unprofessional services

Unable to get my card renewed although i have the card and its expired the branch in lifestyle Centurion wants to charge for a new card. Hello my card is not lost its expired? Do you still need to charge me? Other banks if you lost your card they charge. Huge difference#. On the call you talk right upon visiting branch they talk left.

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Feb 2019, 14:20
Official
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank