HE
Helgardt E

1 reviews | Active since Apr 2010

27 Sept 2022, 10:17

Unprofessional Service from Capitec Bank - Trying to close account

Trying for a month now to cancel my account after I left SA. Made a teams meeting and everything and was then just stood up. Got a reply from the person only a few days later saying they where on leave. Absolutely unprofessional. Can you please just cancel my account. I don't have time to up and down the whole time with video calls.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Sept 2022, 10:32
Official
Good day Helgardt 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank