JD
JOHANN D
1 reviews | Active since Sept 2022
07 Sept 2022, 16:03
UNPROFESSIONAL SERVICE DUE TO INFORMATION
I FEEL VERY UNHAPPY WITH THE SERVICES OF CAPITEC BANK. I LOST MY JOB AND SELL MY MOTORCYCLE TO GET MONEY . I WENT TO THE DOOR AT CAPITEC BANK AND ASK THE GUY CAN I PAY THIS R100000 CASH IN MY ACCOUNT . HE MENTION YES - AND GAVE ME A TICKET . AFTER THE MONEY WAS DEPOSIT ,, NOT EVEN 2 MUNITES , IT SHOWS R400 DEDUCT FOR FEES.... BAD IF I WAS INFORMED , I WILL NEVER DEPOSIT IT . I WENT BACK AND COMPLAINT . THE GUY JUST SAY ....ITS FEES . I ASK FOR THE MANAGER , REALLY THE HELP.......I AM VERY DISAPPOINTED , R400 FOR 2 MUNITES SERVICES. TAKE FROM THOSE WHO SUFFER
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Replies (1)Capitec Bank's replyOfficial
07 Sept 2022, 16:06Good day JOHANN
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Sept 2022, 16:06
Official
Good day JOHANN
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
