JD
JOHANN D

1 reviews | Active since Sept 2022

07 Sept 2022, 16:03

UNPROFESSIONAL SERVICE DUE TO INFORMATION

I FEEL VERY UNHAPPY WITH THE SERVICES OF CAPITEC BANK. I LOST MY JOB AND SELL MY MOTORCYCLE TO GET MONEY . I WENT TO THE DOOR AT CAPITEC BANK AND ASK THE GUY CAN I PAY THIS R100000 CASH IN MY ACCOUNT . HE MENTION YES - AND GAVE ME A TICKET . AFTER THE MONEY WAS DEPOSIT ,, NOT EVEN 2 MUNITES , IT SHOWS R400 DEDUCT FOR FEES.... BAD IF I WAS INFORMED , I WILL NEVER DEPOSIT IT . I WENT BACK AND COMPLAINT . THE GUY JUST SAY ....ITS FEES . I ASK FOR THE MANAGER , REALLY THE HELP.......I AM VERY DISAPPOINTED , R400 FOR 2 MUNITES SERVICES. TAKE FROM THOSE WHO SUFFER

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Sept 2022, 16:06
Official
Good day JOHANN 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank