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Precious M
1 reviews | Active since Jan 2024
11 Jan 2024, 12:25
Unprofessional service CAPITEC BANK
Capitec paused my account on December. They called me on 8th January 2024 telling me the they a handling my issue they will get back to after 5 working days. On the 9th January 2024 I got a call from them informing me that my issue has been resolved but to my surprise when I log in to my banking app all my money is gone and my account is still paused. What happened to my money???? When I call them I am not getting any answers they keep promising to get back to me
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Capitec Bank's replyOfficial
11 Jan 2024, 13:48Good day Precious
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Jan 2024, 13:48
Official
Good day Precious
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank