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1 reviews | Active since Jul 2014

17 Jul 2017, 07:49

Unprofessional, Deceptive *****!!!!

<p>i had a loan with Capitec bank for the longest time paying it effeciently, i then left my job but continued paying although not the full instalment. Without even a phonecall my account was handed over, for the bank that is supposed to be the best they have no manner and their service is not consistent. What a disgusting way to treat clients and now im informed that they will be charging me an extra R2500 every month just for interest. There is no transparecy as they claim when they need our business. i am absolutly and utterly disgusted at this.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jul 2017, 10:10
Official

I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.

Feedback will be provided within 8 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank