ED
Eden D

1 reviews | Active since Feb 2025

18 Feb 2025, 12:41

UNPROFESSIONAL CONSULTANTS. NO CUSTOMER SERVICE.

Capitec bank brackenfell branch. The lady gave me so much attitude. She asked for my ID number & I just said a number wrong and then I wanted to double check and I read it off my card and then SHE TYPED WRONG. and told me with a stink attitude "you reading off the card and you still reading wrong" I didn't say that I saw her type the wrong numbers because I know how to carry myself. IF YOU DONT LIKE YOUR JOB, LEAVE ! don't treat people ugly. Capitec has no customer service whatsoever, don't know how to be professional.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Feb 2025, 14:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.