SN
Siyabonga N
1 reviews | Active since Jan 2026
27 Jan 2026, 12:23
Unprofessional conduct
This bank is very unprofessional they blocked my account just after asking me security question and responding accordingly... It's been almost 24 hours now since I went to the branch to have the blockage removed still they didn't now I've been at a branch since 8am it's been almost 24 hours I'm hungry my kids school fees not paid no food at home even after verification with people involved the still blocking my account @capitec is so unprofessional and I'm closing this account as soon as I get my money
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Replies (2)
Capitec Bank's replyOfficial
27 Jan 2026, 12:37Good day Siyabonga
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Jan 2026, 12:37
Official
Good day Siyabonga
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SN
Siyabonga N's updateReviewer Update
27 Jan 2026, 12:43Next business day while my children already went to bed hungry last night no school fees paid no rent because of your unprofessionalism I'm here at east rand mall branch I'm not leaving without my money and I'm hungry I will loose my mind if you take this any longer release my money and I'm going to share the email address for the unprofessional *** on all social media because the review he or she wrote is wrong!
SN
Siyabonga N's update27 Jan 2026, 12:43
Reviewer Update
Next business day while my children already went to bed hungry last night no school fees paid no rent because of your unprofessionalism I'm here at east rand mall branch I'm not leaving without my money and I'm hungry I will loose my mind if you take this any longer release my money and I'm going to share the email address for the unprofessional *** on all social media because the review he or she wrote is wrong!