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jabulanimhlongo J
1 reviews | Active since Jul 2016
15 Oct 2020, 15:36
Unprofessional conduct
A few minutes ago I visited your branch at Montclair for queries about my loan and they through to credit call center and I talked to Pezeka and the manner she addressed me was unprofessional and I did +*** to her that the manner she's addressing my query it's not professional.
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Capitec Bank's replyOfficial
15 Oct 2020, 16:20Hi Jabulani
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 Oct 2020, 16:20
Official
Hi Jabulani
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank