Unprofessional code of conduct

<p>Good Day</p> <p> </p> <p>My name is William Phalatse and I’m a Capitec client. My Bank account ********** 814 got blocked earlier this year due to a ***** transaction as proclaimed by Capitec. I reopened my account at one of the Capitec branches and was advised that the cause of the problem is my bank card. My account worked for a few days and was blocked again. I am a self employed individual and render services to a number of artists as part of my occupation. I am losing a lot of money and loyalty from clients as my clients are being turned away at Capitec. My clients are being advised they cannot deposit funds into my account as my account is blocked. This is really frustrating for someone who runs a small business like myself. SAMRO recently deposited some funds into my account and I still cannot access my funds. I am left in the dark about my account and I need my issue to be resolved as this has been an ongoing problem. I am not satisfied with how the pevious complaints manager resolved this issue.</p> <p> </p> <p>Kind Regards</p> <p> </p>