Unprofessional Capitec Bank

We opened up a Capitec Bank saving account linked to a access facility. Every Month my debit order goes trough successfully but the money doesn’t reflect. The account states that it is to be in arrears. I phones Capitec Bank several times on this issue, the consultants send you around as if it is a game. No one want to or cant help you. After a few days i was assisted and was told that Capitec is experiencing technical issues with their credit department. Also tried to change my debit order and they put me trough to the deceased department. ***********, unprofessional, to say the least. Gerrie Fourie I suggest you start doing something about this. As the CEO of Capitec this doesn’t reflect good on you. Especially in the financial industry.