TL
Thapelo L

1 reviews | Active since Nov 2020

21 Dec 2022, 12:53

Unprofessional and ********

Capitec is a big ****. They have decided to debit on my account on the 20th just because they felt like it after I have spoken with their consultant that I'm only getting paid on the 25th and that was the agreement we had we them. The money that I was supposed to use it for my kids and transportation it gone. They also have a nerve to say the account is in arrears after I have sent an email that if the debit date falls on a holiday then they can debit on the 23rd which will be this coming Friday

After paying this loan I'm going to move from this bank this is *********

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Dec 2022, 13:00
Official
Good day Thapelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank