TL
Thapelo L
1 reviews | Active since Nov 2020
21 Dec 2022, 12:53
Unprofessional and ********
Capitec is a big ****. They have decided to debit on my account on the 20th just because they felt like it after I have spoken with their consultant that I'm only getting paid on the 25th and that was the agreement we had we them. The money that I was supposed to use it for my kids and transportation it gone. They also have a nerve to say the account is in arrears after I have sent an email that if the debit date falls on a holiday then they can debit on the 23rd which will be this coming Friday
After paying this loan I'm going to move from this bank this is *********
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Replies (1)Capitec Bank's replyOfficial
21 Dec 2022, 13:00Good day Thapelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Dec 2022, 13:00
Official
Good day Thapelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
