kL
kgomotso L
1 reviews | Active since Jan 2015
29 Jun 2023, 07:35
Unprofessional and ****ming bank
30+days still waiting for my online purchase dispute. Till today no ome calls me. No one informs me what is happening. Whrn i call the customer care the team leader pretends to not to hear me. I want my koney back and im gonna close this account permanently because this namk doesn't care about its customers. I want my kids money back!!!!! Just a minute ago my phone rang from ***, it rings once and tomorrow they gonna say they have been calling me. What a disappoint
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Replies (3)kL
kgomotso L's updateReviewer Update
29 Jun 2023, 07:39Unprofessional and ****ming bank
30+days still waiting for my online purchase dispute. Till today no one calls me. No one informs me what is happening. When i call the customer care the team leader pretends to not to hear me. I want my money back and im gonna close this account permanently because this bank doesn't care about its customers. I want my kids money back!!!!! Just a minute ago my phone rang from **********, it rings once and tomorrow they gonna say they have been calling me. What a disappointment
30+days still waiting for my online purchase dispute. Till today no one calls me. No one informs me what is happening. When i call the customer care the team leader pretends to not to hear me. I want my money back and im gonna close this account permanently because this bank doesn't care about its customers. I want my kids money back!!!!! Just a minute ago my phone rang from **********, it rings once and tomorrow they gonna say they have been calling me. What a disappointment
kL
kgomotso L's update29 Jun 2023, 07:39
Reviewer Update
Unprofessional and ****ming bank
30+days still waiting for my online purchase dispute. Till today no one calls me. No one informs me what is happening. When i call the customer care the team leader pretends to not to hear me. I want my money back and im gonna close this account permanently because this bank doesn't care about its customers. I want my kids money back!!!!! Just a minute ago my phone rang from **********, it rings once and tomorrow they gonna say they have been calling me. What a disappointment
30+days still waiting for my online purchase dispute. Till today no one calls me. No one informs me what is happening. When i call the customer care the team leader pretends to not to hear me. I want my money back and im gonna close this account permanently because this bank doesn't care about its customers. I want my kids money back!!!!! Just a minute ago my phone rang from **********, it rings once and tomorrow they gonna say they have been calling me. What a disappointment
Capitec Bank's replyOfficial
29 Jun 2023, 10:10Good day Kgomotso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jun 2023, 10:10
Official
Good day Kgomotso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
kL
kgomotso L's updateReviewer Update
29 Jun 2023, 10:13Next business day is always an excuse that never happens. I want my money thats all im asking for. As for contacting me i know it wont happen. Just dispute my money and stop with the false promises
kL
kgomotso L's update29 Jun 2023, 10:13
Reviewer Update
Next business day is always an excuse that never happens. I want my money thats all im asking for. As for contacting me i know it wont happen. Just dispute my money and stop with the false promises