Unprofessional and *********

I have never dealt with such an unprofessional and disrespectful company in my life. I have been waiting weeks for my credit card only for them to cancel the card because THEY made a mistake with the payment.

I have spent HOURS on the phone with their call centres and have dealt with the rudest and most unprofessional people I have ever had the misfortune of dealing with.

Not a single person was able to tell me what what is wrong with my credit card and I am actually getting desperate with trying to resolve this issue to no avail.

The person who called me from Mercantile bank deserves to be fired for how rude she was to me.

On top of that, I have been hung up on several times by these people and I can’t even reach the complaints department to tell them about my experience.

I am shocked and appalled at the service received by this place and how disgustingly they conduct their business.

Absolutely abhorrent.