EN
Evidence N

1 reviews | Active since Oct 2020

28 Feb 2022, 11:43

Unprofessional

Capitec please be professional. On the 11/01/2022 I submitted a request for the transfer of funds, they told me to wait for 14 days, ok after a month I made a follow up, they told me there was an oustanding document yet I submitted the very same document in a first day. Please capitec be professional, today they told me to wait another 14 days.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Feb 2022, 12:36
Official
Good day Evidence 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank