RN
Ricardo N
1 reviews | Active since Sept 2016
23 Jun 2020, 13:39
Unprocessed payment has not been resolved yet!
There is an unprocessed payment on my account which I have no access to the funds and it's been over a week now.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
23 Jun 2020, 14:35Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jun 2020, 14:35
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank