1 reviews | Active since Jul 2016

08 Nov 2019, 09:17

Unprocessed Money sitting in limbo

I made an online purchase using a debit card on 21/10/2019 of R988.76 and on the same day they deducted another R980.45. The first payment is still laying as 'unprocessed' till today making the funds unavailable.

How long do I need to wait that they sort this out? Contact me on my email ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2019, 08:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank