MB
Moleboheng B
1 reviews | Active since Nov 2013
28 Nov 2020, 02:18
Unprocessed funds
I also just experienced same, I transferred money from Capitec on the 25th after 72 hours money did not reflect. Was only informed after calling that transfer was put on hold for no reason I should wait for a person who put the money on hold to explain why, I cannot access the money and have commitments with the money. I am still sitting with no resolution to my problem.
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Replies (3)
Capitec Bank's replyOfficial
28 Nov 2020, 08:06Good day Moleboheng
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Nov 2020, 08:06
Official
Good day Moleboheng
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
MB
Moleboheng B's updateReviewer Update
28 Nov 2020, 08:40I am in one of your branches service is poor and no one can give me any feedback into this matter. I urgently need my money. Why was I not notified of the hold? Why can you not tell me when will I get my money. This is irritating because looks like staff cant assist me. Everyone is escalating the matter or calling other departments which are not answering calls
MB
Moleboheng B's update28 Nov 2020, 08:40
Reviewer Update
I am in one of your branches service is poor and no one can give me any feedback into this matter. I urgently need my money. Why was I not notified of the hold? Why can you not tell me when will I get my money. This is irritating because looks like staff cant assist me. Everyone is escalating the matter or calling other departments which are not answering calls
MB
Moleboheng B's updateReviewer Update
28 Nov 2020, 08:48I don't think you understand the implications of your actions in my life. I don't want to cause a scene I am trying to contain myself. Tell me what needs to be done for my money to be released. Useless people who don't even understand their own process
MB
Moleboheng B's update28 Nov 2020, 08:48
Reviewer Update
I don't think you understand the implications of your actions in my life. I don't want to cause a scene I am trying to contain myself. Tell me what needs to be done for my money to be released. Useless people who don't even understand their own process