1 reviews | Active since Nov 2011

31 Aug 2016, 19:01

Unprifessional Client Services

<p>Today I went to Do loan application. Al documents. My bsnk statement was stamped and email by my banj. I wanted tk knowcif i will Qualify snd then eill decided vto change bmy bsnk. She refused to do it. j eill definitely close now my account and rather go to another bank if this is the vway if handling clients. pathetic</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Sept 2016, 08:15
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,