1 reviews | Active since Jun 2020
Unpleasant matterD
Good day
I went to deposit money into my account earlier today at your George branch to make a urgent payment via EFT.
When I got back home and logged in to my Capitec app to make the payment I saw that the teller made a mistake and deposited R100 short into my account and immediately went back to inform her te correct the mistake
On arrival they informed me that the lady already left home and can't do anything to help me.
Now I wasted my petrol and time because of your stupidity and to top that of I lost the deal that I had to pay by one today.
So I even wasted about R60 on deposito fees you charge!
Thanks for wasting my whole day Capitec in doing this I put myself in danger of the carona virus to wait in a public place for nothing!
And thank you for ruining the deal I lost aswell, awesome from you.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Natasha Williams thank you for assisting me swiftly on my complaint. Everything is sorted out.
Natasha Williams thank you for assisting me swiftly on my complaint. Everything is sorted out.
