LS
Lu-Ann September

1 reviews | Active since Nov 2010

28 Jan 2025, 08:50

Unpleasant experience - Business Banking

Capitec Business Banking Online Payments are failing. Extremely inconvenient and losing valuable time to pay suppliers. Unpleasant experience.

0
Replies (3)
Capitec Bank
Capitec Bank's reply28 Jan 2025, 10:40
Official
Good day Lu-Ann, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
LS
Lu-Ann September's update28 Jan 2025, 12:50
Reviewer Update
Issue was resolved and the app's processing improved also.
Capitec Bank
Capitec Bank's reply29 Jan 2025, 10:05
Official
Hello Lu-ann 
In response your complaint, kindly refer to our telephone conversation held on 29 January 2025 / email correspondence sent to you on 29 January 2025, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank