ZM
Zoleka M

1 reviews | Active since Mar 2026

10 Mar 2026, 19:57

Unpaid funeral claim policy

I'm writing this at sadness😭 My brother had a funeral policy at capitac he died on the 18th February 2026 of unnatural causes, I submitted a claim on the 24th February 2026,now capitec give me run around till today my heart is broken because I haven't buried him. The worst par this policy is his.

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Mar 2026, 20:46
Official
Good day We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
ZM
Zoleka M's update11 Mar 2026, 07:04
Reviewer Update
Capitac is lying they say this everytime i contact them. I want to bury my loved one 😭😭💔💔i dont even sleep well at night. Its not nice to have your loved one in the mortuary because capitac doesnt want to payup his policy money so that i can bury him in peace😭😭