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Tembelihle M
1 reviews | Active since Mar 2023
20 Jan 2025, 09:27
Unpaid Funeral Claim
I have submitted a claim on the 08th January 2025 They asked for my ID under reference(***7) and was submitted on the 09th since then no communication from the bank. Branch Manager from Three Rivers tried to help but didn't win. I emailed everyone including their CEO no response till today we had to borrow Money to bury my uncle.
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Replies (3)
Capitec Bank's replyOfficial
20 Jan 2025, 10:46Good day Tembelihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Jan 2025, 10:46
Official
Good day Tembelihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Tembelihle M's updateReviewer Update
20 Jan 2025, 11:06This assigning of an official has been a story of the whole week, when I was daily phoning their helpcentre with no feedback of what actually is the problem till now.So this doesn't excite me.
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Tembelihle M's update20 Jan 2025, 11:06
Reviewer Update
This assigning of an official has been a story of the whole week, when I was daily phoning their helpcentre with no feedback of what actually is the problem till now.So this doesn't excite me.
TM
Tembelihle M's updateReviewer Update
20 Jan 2025, 14:34No update still
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Tembelihle M's update20 Jan 2025, 14:34
Reviewer Update
No update still