1 reviews | Active since Nov 2016

19 Dec 2016, 09:27

Unnecessary deductions

<p>I cant believe im writing here again, last month it was regarding early deductions and now this again here's my story I have a loan with Capitec bank I have never missed any payment and yet im getting useless deductions because my account is in arreas I called them last month and i was told its not them its their tracker and they reversed my money, same thing is happening again this month does that mean i have to call them every month for same ****?</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Dec 2016, 11:56
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank