MA
Morrey A

1 reviews | Active since Aug 2021

27 Aug 2021, 13:57

********ly blocking my account

I am so ****ed with capitec, for blocking my account, while a third party, person that paid money into my account for a personal deal, phoned his absa bank,to say that I'm busy with a ********** transaction, and just the next day,(obviously after he noticed that he made a mistake) emailed his bank a affavid stating he made a mistake and asked them to cancel the hold on my account.. The problem I have, who gave anyone consent to go into my account? I have to now wait till they decide to unblock My account. I want my account unblock no later them today, otherwise, I will go to the ambuds. THIS IS RIDICULOUS . Even my bank, Capitec could not helped me.they said they have to wait for Absa to give them the ride away ***!! I need my account open today!

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Aug 2021, 14:08
Official
Good day Morrey

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank