AS
Avikaar S

1 reviews | Active since May 2022

25 May 2022, 08:18

******** block account

Capitec has blocked my account with out my consent. Reason been I received R20,000 from a client how has a Nedbank account for vehicle repairs. Capitec blocked the account for ********** activities. But this is my personal account and I was not informed they did not even call me to find out if it's true what the Nedbank client had said. This is not on Capitec and you will bare additional cost when it comes to all my monthly payments.

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Replies (4)
Capitec Bank
Capitec Bank's reply25 May 2022, 08:24
Official
Good day Avikaar 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
AS
Avikaar S's update25 May 2022, 08:27
Reviewer Update
I need to be contacted today and this needs to be resolved today, I don't know why I must be doing the fighting between you and nedbank cause I'm your client your was supposed to do yourl homework before blocking my account.
AS
Avikaar S's update25 May 2022, 08:36
Reviewer Update
I have just spoken to my lawyer he says Capitec has the control to open my account. And they can furnish me with a document stating why all this has happened without my consent
AS
Avikaar S's update25 May 2022, 12:13
Reviewer Update
Half the day is gone by an Capitec Bank still has not got back to me. I have been send numerous mails, it seems that they don't worry about they client. It's 2 days I have no excess to my own account. This is the worst bank ever I'm definitely going to close my account and move to a more stable bank than capitec.