CM
Cherrol M

1 reviews | Active since May 2014

19 Apr 2016, 08:38

UNLAWFAUL DEBIT ORDER - BREACH OF CONTRACT!

I AM HIGHLY ANGRY WITH CAPITEC. I AM TOTALLY LIVID. I AM BEYOND ANGRY. I AM SO LIVID! I WANT A MANAGER TO CONTACT ME ASAP REGARDING THIS COMPLAINT! I ALSO WANT THE MONEY THAT YOU ********LY DEBITED REFUNDED INTO MY ACCOUNT WITH IMMEDIATE EFFECT. LAST NIGHT 18/04/2016 R2000 WAS DEPOSITED INTO MY CAPITEC BANK ACCOUNT BY THE DEPART OF JUSTICE FOR MY CHILD'S MAINTENANCE LIKE THEY ALWAYS DO EACH MONTH. ONLY THIS MONTH IT WAS DEPOSITED LATE. I HAVE AN UP TO DATE LOAN WITH CAPITEC WHICH DEDUCTS R1995.75 WHEN MY SALARY IS DEPOSITED INTO MY ACCOUNT WHICH IS THE 25TH OF EACH MONTH. THIS WS THE AGREEMENT WHEN I SIGNED THE LOAN CONTRACT. WHY ARE YOU NOW DEBITING THIS R1995.75 ON THE 18/04/2015 INSTEAD OF THE 25/04/2016 AS PER THE CONTRACT. YOU ARE A BUNCH OF *****'S. THIS IS MY CHILD'S MAINTENANCE MONEY AND NOT MY SALARY. REFUND THIS MONEY TODAY STILL. I WILL ALSO BE CLOSING MY ACCOUNT AFTER THIS MISHAP. ****************. I AM FUMING WITH ANGER TOWARDS YOUR ****ING IRREGULARITIES. MY LOAN PAYMENTS ARE UP TO DATE. IN FACT YOU ARE BUSY BOMBARDING ME WITH YOUR ENDLESS SMS TO ENTICE ME INTO TAKING AN EVEN HIGHER LOAN AS YOU SAID I AM ONE OF YOUR VALUED CUSTOMERS. HOGWASH ****** *****'S!

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Apr 2016, 15:14
Official
Hello Masiche7,

I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank