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Andile M
1 reviews | Active since Nov 2022
03 Nov 2022, 19:05
Unknown transaction on my card
Capitec have authorized an online payment of R429 which I don't know of, I visited forest hill branch and the consultant said there is nothing she can do I tried calling they are not answering calls no one is willing to help.
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Replies (2)
Capitec Bank's replyOfficial
03 Nov 2022, 19:17Good day Andile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Nov 2022, 19:17
Official
Good day Andile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AM
Andile M's updateReviewer Update
04 Nov 2022, 18:03I waited the whole day no sms , call or whatsoever @capitec ! . That is my money I trusted your bank with it so please I don’t have any patience anymore
AM
Andile M's update04 Nov 2022, 18:03
Reviewer Update
I waited the whole day no sms , call or whatsoever @capitec ! . That is my money I trusted your bank with it so please I don’t have any patience anymore