NP
Nomvuyiso P
1 reviews | Active since May 2017
10 Jun 2021, 12:07
Unknown transaction
On Tuesday the 8th of June am sitting at home I heard a beep for a message notification when I checked it’s a Capitec Bank notification reporting a transaction from my account ,my card is with me and I don’t know anything about it ,am home in isolation because of the Covid case at my work place I couldn’t go to the bank but I wrote an email to their Client Care to my surprise it’s Thursday today the 10th I have not heard anything from Capitec,I had to send all my money to my sister so she can withdraw it for me as a result am closing that account,here is the transaction that am referring to Capitec: Purchase -R203.01 from SAVINGS ACCOUNT; Ref STATICTRACK.COM +*** CY; Avail R??? 08-Jun. Info ***
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
10 Jun 2021, 14:39 Good day Nomvuyiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply10 Jun 2021, 14:39
Official
Good day Nomvuyiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
