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Nomaphelo N
1 reviews | Active since Mar 2022
08 Mar 2022, 18:29
Unknown debits on my card
Started noticing unfami**** transactions on my card, decided to go to the bank today. T They all have bolt and ubereats refence. Recently changed the card but have not used it for these apps. The consultant at the bank advised me of an option to reverse them but the fee is R80 per transaction. It does not make sense to pay R80 on a R87 transaction. Where is the security in Capitec cards, especial when makes online transactions?
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Capitec Bank's replyOfficial
08 Mar 2022, 18:54Good day Nomaphelo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Mar 2022, 18:54
Official
Good day Nomaphelo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank