KM
Kgabo M
1 reviews | Active since Jan 2022
22 Jan 2022, 20:26
Unknown cash withdrawal with no reference
Not happy with Capitec,
Cash withdrawal was done from my account and call center agent are not able to tell me which ATM or rather which store did the withdrawal done. Funny enough the sms that shows cash withdrawal does not have a reference of ATM or store. Imagine someone have access to your account while you having a card with you.
Capitec what happened please advice, I want my money
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
23 Jan 2022, 05:58Good day Kgabo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jan 2022, 05:58
Official
Good day Kgabo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
02 Mar 2022, 10:13Hi Kgabo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply02 Mar 2022, 10:13
Official
Hi Kgabo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank