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sikelelwa M

1 reviews | Active since Jan 2017

27 Jan 2017, 10:32

Unkept promise Capitec

<p>I opened a capitec account 15/12/2015 ...... They promised to change debit orders to the new capitec acc ...but until today ...i regret even opening an cc ..because all of my debit oders still go to my absa acc... When I dpoke to capitec customer agent last was told that it is because of the holidays ....... Frustrated and dissapointed </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Jan 2017, 12:36
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank