Unhelpful,lazy, *********** staff member

Kindly be advised I was a victim of ***** , I went to the branch on Friday after realizing I was ****med.

I app**** for a flat In Fleurhof , went to view and when I got paid I received the lease , made the payment through my Standard Bank App , on the day of arrival at the flat to receive my key to move in, someone has already moved in , when I tried calling the so called agent he/she did not answer at all and just said Oh sorry.

My mum and sister tried to trap him/she as well but he told my sister “ tell your sister she will learn” therefore I lost R3800. I went to Capitec at Campus Square and the gentleman who assisted was so unhelpful.

Please investigate these card details as it might help save someone from falling victim, Capitec displays client details on cards and therefore it is easy to *****.

Whats worrying me is how Capitec does not pick up these ********** accounts, maybe this person is even working for the bank.

Case number : 389/3/2021

Banking details his using is :

Bank Name : Capitec *** Account Name : Mr. RD Ruiters

And

Bank Name : Capitec Ms . MA Khanye ***