Unhelpful team lead and agent

Absolute disgrace CAPITEC BANK their response to the complaint is all lies they I spoke to nazley powley and her team leader raeaz who was so unhelpful the team leader and agent told me they cannot help me the team leader refused to give me information calls and records after I asked many times he cut the call on me and he did not listen to me I asked to speak to his mananger he lies she is not available he told me I must go to the OBUDSMAN and he told me his closing the complaint after I didn't agree no resolution was given capitec bank is been disgraced by these employees