1 reviews | Active since Jun 2018
Unhelpful service consultants
Rude service consultant at the edenglen karaglen branch. I'm an elderly client who needed assistance on the remote banking app. However I received zero help from a Dylan at the branch who couldn't wait to get rid of me despite the branch being empty.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Moloto
I trust that you are well.
With reference to your Hello Peter complaint dated 23 June 2018. Please be advised that I have attempted to contact you via telephone, email and sms to no avail.
Please be advised that I will be closing the incident on my end and you are more than welcome to contact me when you are ready to continue with your complaint.
Please feel free to contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer.
Good day Mr Moloto
I trust that you are well.
With reference to your Hello Peter complaint dated 23 June 2018. Please be advised that I have attempted to contact you via telephone, email and sms to no avail.
Please be advised that I will be closing the incident on my end and you are more than welcome to contact me when you are ready to continue with your complaint.
Please feel free to contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer.