NK
Nomthandazo K

1 reviews | Active since Mar 2009

31 Aug 2016, 12:37

Unhelpful call centre agent dropped call

<p> </p> <p> I called the call centre for assistance and because this guy did not know how to resolve my issue he dropped the phone.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Aug 2016, 13:43
Official

I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank