MS
Mishkah S
1 reviews | Active since Apr 2022
11 Apr 2022, 15:36
Unhelpful
I made an over payment to my loan account and they refuse to refund me dispite knowing the reason for the refund request. I raised a complaint via email and got a 1 lined response that did not even address any of the points I raised. They claim to make life easier but they have no intention of being helpful at all.
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Capitec Bank's replyOfficial
12 Apr 2022, 06:43 Good day Mishkah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply12 Apr 2022, 06:43
Official
Good day Mishkah
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank