UNHELPFUL
<p>I BOUGHT DATA FOR MTN VIA MY CAPITEC INTERNET BANKING APP. THE AMOUNT WENT OFF MY ACCOUNT BUT I NEVER RECIEVED THE DATA.</p> <p>WITH VARIOUS CALLS, COMPLAINTS AND FIGHTS WITH MTN,THEY ADVISED ME TO PHONE CAPITEC. I DECIDED TO PHONE CAPITEC AS I FEEL THAT THIS IS A SERVICE THAT BOTH CAPITEC AND MTN GIVE TO CUSTOMERS AND ASKED FOR ASSISTANCE.</p> <p> </p> <p>ANOTHER DEAD END AS I STILL DONT HAVE MY MONEY BACK AND NO DATA!</p> <p> </p> <p>THANKS ALOT FOR "CUSTOMER SERVICE"</p>
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Thank you Keshia Nomdo for your assistance !
Within a few hours my problem was solved thanks to CAPITEC and I got a full refund. I admire your quick responsse and friendly REAL customer service.
Even though the problem seemed small to a big company like MTN, Capitec has the business driven logic to keep their customers happy.
Thanks again Keshia Nomdo ! <3
Thank you Keshia Nomdo for your assistance !
Within a few hours my problem was solved thanks to CAPITEC and I got a full refund. I admire your quick responsse and friendly REAL customer service.
Even though the problem seemed small to a big company like MTN, Capitec has the business driven logic to keep their customers happy.
Thanks again Keshia Nomdo ! <3