UNHELPFUL

On the 26th November 2015, I wanted to open an account with Capitec (Trade Route Branch). The website as well as the leaflets mention that you only need your identification document and proof of residence. <br> I then obtained a bank statement from my present bank and went to Capitec. Upon my arrival I was approached by a female employee who I then mentioned as to what the nature of my visit is. This employee checked my documents and told me that I need to produce my marriage certificate. I cant understand why my marriage certificate was needed. All the employee said is that \the system"will require same. that was the explanation I received. I was not intending to open a joint account. No where on the website or leaflet does it mention that you need to produce a marriage certificate. And for what purpose? My ID confirms my identification and my bank statement stamped by the bank confirms my proof of residence. If this is the case in which the marriage certificate is need"