TT
Thabo T
1 reviews | Active since Nov 2019
27 Nov 2019, 11:39
Unhappy with turn around time
I paid off my loan and I am not told it takes seven working days to update the banks system with my new information. I want to know did the bank get an agreement from their customer to implement this ridiculous turn around times?
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
27 Nov 2019, 16:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Capitec Bank's reply27 Nov 2019, 16:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Capitec Bank's replyOfficial
05 Dec 2019, 08:19Good day
As discussed, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply05 Dec 2019, 08:19
Official
Good day
As discussed, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank