VP
Vuyo P

1 reviews | Active since Aug 2025

20 Aug 2025, 11:20

Unhappy with the service received from Capitec Bank

I've been trying to get my Bank account unblocked for the past 3 weeks. I have not been helped even to date. I have a court order that has been sent to their Legal department that has been sent 3 times already but still no action taken.

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Aug 2025, 12:36
Official
Good day Vuyo, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
VP
Vuyo P's update20 Aug 2025, 12:48
Reviewer Update
Good afternoon.
Thank you for your response.
I couldn't help but notice (on the email that was sent to me by Capitec) thay this issue will be resolved in 10 days. An issue that was reported on Wednesday 13th August 2025.

I can not be expected to wait any longer. This issue should have long been resolved.
Please treat it as an emergency and have it resolved within a reasonable duration.

Kind regards Mr V Phekana.