AL
Aqeelah L

1 reviews | Active since Jul 2023

09 Oct 2023, 10:09

Unhappy customer ***** clamin

This is the worst service ever after claiming ***** 2 months ago going through the whole process calling daily after capitec never provides feedback using most of my airtime every week, afyer complaining about feedback etc . I get a call amd the 3 days later being told i willing paid money what was the point of reporting hoping to get help whether it was said w will give some sort of fund back even if not everything. This is the worst bank ever after giving m a *** service only to tell me that i must go to smalla claims. Took so long to give m this ***

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Oct 2023, 10:14
Official
Good day Aqeelah

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank