1 reviews | Active since Feb 2015
Unhappy customer
We're experiencing difficulties paying with the card and withdraw money and its 7:30pm . And i received no notification that Capitec is experiencing a technical issues, how does one go home with no cash but you have enough funds in your account yet you don't have access to bcos of capitec being unprofessional. If they sent through communication as to they're experiencing any type of technical issues one would make arrangements instead of being stranded. This is such a huge inconvenience and I believe its just irresponsible from the bank side. People are queuing at the ATM with the intention of getting their money yet we arr not getting a service we paying for. Kindly explain why capitec didn't send any kind of notification to all their clients
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank