NZ
Nonkuthalo Z
1 reviews | Active since Dec 2021
22 Dec 2021, 07:00
Unhappy Customer
Good Morning Till today I haven't been helped I tried several times to call Capitec but they played a song for me untill my airtime runs out there's no pick up Why there's no toll free for your customers am really disappointed.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
22 Dec 2021, 07:28Good day Nonkuthalo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Dec 2021, 07:28
Official
Good day Nonkuthalo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NZ
Nonkuthalo Z's updateReviewer Update
23 Dec 2021, 17:10Thank you So much Capitec I went to a branch today at Pietermaritzburg Church Street and I got help I was looking for, from the friendly Consultant
Thank you so much to him❤️
Thank you so much to him❤️
NZ
Nonkuthalo Z's update23 Dec 2021, 17:10
Reviewer Update
Thank you So much Capitec I went to a branch today at Pietermaritzburg Church Street and I got help I was looking for, from the friendly Consultant
Thank you so much to him❤️
Thank you so much to him❤️
Capitec Bank's replyOfficial
22 Feb 2022, 11:47Hi Nonkuthalo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 11:47
Official
Hi Nonkuthalo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank