Unhappy client

For the 100th time may I please get assistance on my request. Get a call back get feedback something. If you can’t assist please tell me to go to another bank please. I use 3 of your products I’m used to capitec hence I’m not going to other banks but the service I’m getting from you is bad.

First it was the application that was done without my concern now I’m waiting for feedback regarding my request and yet no one is saying anything, is the lady that’s assisting me even at work because I sent emails yesterday and today and she’s just quite. I feel so frustrated right now…. This is so unlike capitec honestly