1 reviews | Active since Apr 2020
Unhappy client at capitec bank
Edendale capitec is the worse shame, I've seen more than 9 different faces that works here but only two are actually working and five of them are standing by the door way, one is outside sharing a cold drink with the p' n p security and the rest are in the staff room. mind you theres a line outside waiting to come in since we can not all wait inside due to Corona virus .... And this is always the case, last time i was here they were doing the same thing, they busy talking to each other, laughing and coming in and out of the staff room while we waiting to be assisted, it been over 2 hours now clearly one needs to carry lunch boxes when coming here ngoba kuyalindwa. May the capitec head office please intervene because WOW we are not happy as their clients, everyone sitting here is annoyed some are even leaving without getting the help they came here seeking.
17/04/2020
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
