PR
Percy R

1 reviews | Active since Jan 2023

06 Jan 2023, 09:49

Unhappy client

I made a deposit to an incorrect account I immediately went to the bank for assistance but the consultant couldn't tell me anything instead he said they'd investigate the matter this was in October I still have not received any feedback the money was meant to go to my daughters school now tell me how a big bank like capitec takes so long so rectify an honest mistake please assist

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Jan 2023, 10:27
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank