NL
Nella L
1 reviews | Active since Nov 2017
04 Jul 2022, 07:41
Unhappy Client
Can stop or dispute debit order, I accepted the debicheck notification in goodwill. Thinking that Skills Academy will not debit my account until 1 August 2022 as agreed up. Yet they debited it earlier, now Capitec says that I must ask them to refund me my money. Why can the debit order just be disputed and the money reversed back into my account?
Regards,
Petronella Lamprecht
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Capitec Bank's replyOfficial
04 Jul 2022, 07:46Good day Nella
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Jul 2022, 07:46
Official
Good day Nella
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank