NN
Nisha N

1 reviews | Active since Nov 2021

13 Dec 2021, 16:34

UNHAPPY CLIENT

Good day I settled my capitec loan account in full as they sent me a settlement letter and now they telling me that i still owe a small amount. highly angry and want my paid up letter to be emailed to me ASAP!

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Dec 2021, 06:05
Official
Good day Nisha 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply21 Feb 2022, 09:06
Official
Hi Nisha 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank